Service Outside the Line is a concierge service that provides personalized assistance to seniors and busy families. We have been offering our services since 2017, which include companionship, private transportation, calendar management, errands, service coordination, advocacy, and more. Our services are tailored to meet the unique needs of our clients and go beyond what is typically offered.

Lori is a gem. She has helped me with my 94-year-old Mum in so many ways: from the practical like getting groceries, shopping for essentials and attending appointments; to being a friend and companion. She is bright, energetic, creative, intuitive, caring, patient, knowledgeable and reliable.

Ms. S. Palmer

Lori is an amazing person!  She cared for my aging mother who, at 92, struggled mentally and wanted so desperately to stay in her own home.  Lori is kind, patient, respectful, organized, reliable, flexible and has strong communication skills.  No task was too small or too large and she was so incredibly resourceful!  Lori brought a “quality of life” to my mom that continued to amaze me daily. 

Mrs. D. Amundrud

Resourceful, intelligent, adaptable, fun and most of all kind. These are the attributes that Lori brings to Service Outside the Line and shares with her clients. Lori can handle any assignment, big or small. She manages to do it all with grace, enthusiasm and creativity! Lori finds solutions — she keeps on digging until the results are in.

In the months since I’ve known Lori, my life has become much brighter. We’ve shared many stimulating conversations and lots of laughs! I would recommend Lori and Service Outside the Line without reservation. Lori is “Simply the Best”!

Ms. L. Clark

Lori has been working for us since November 2018 and has become an integral part of our family. Lori has all the hallmarks of an exceptional companion/caregiver. She is extremely patient and attentive, often noting when my mother seems more frail than usual or not herself. She is excellent at communicating and has often exceeded expectations and gone over and above her usual duties.

The whole time she has worked with us she has been professional and reliable. Her integrity is second to none. She is energetic, flexible, and passionate about what she does. This is reflected in her exceptional care. I would recommend Lori to a family that is looking for top-notch care for their loved ones. She truly stands above her peers!

Dr. R. Walker

Lori went out of her way to help me when I needed surgery. She drove me to and from the clinic, stayed with me during follow-up appointments, shopped for groceries and first aid supplies, and checked in with me regularly to see how I was doing. She is friendly, kind, caring, and most accommodating.

Ms. C. Porter

Lori is kind, compassionate, and reliable and has provided assistance for our aging father. You can rest assured that your loved one is in good hands. Her assistance has alleviated some of the stress that goes along with caregiving. We are grateful that Lori has been able to assist our family.

Ms. Lee Ann Horner

Lori is very adaptable and helps me with everything! Thank you, thank you, I could not have had two better helping hands than yours. I can recommend Lori as a patient, caring, reliable, and knowledgeable caregiver at all times.

Mrs. M. Hoffmann

Lori has been my feet on the ground with my Aunt and her husband when I couldn’t be. She goes above and beyond assisting with many different services. 

Ms. L. King

I have had the pleasure to work with and be supported by Lori in other vocations over the years. She is always professional but kind, intuitive, reliable, meticulous in all she does, and will go above and beyond your expectations to help with or complete tasks where needed. Her planning and organizational skills mixed with her creativity and energy allows all she touches to shine.

Mrs. S. Collinson

You know the saying if you want something done right, do it yourself? Well, if you can’t physically do it, and you want something done right, get Lori to do it! Lori does it with kindness, efficiency and organization. You will never be disappointed!

Mrs. M. Barnsley

If there is anyone out there who feels swamped with day-to-day tasks or just finds it difficult to get out and about, please call Lori and ask her about her services. I've known Lori for many years and have never met anyone as caring, responsible, and reliable as her company, Service Outside the Line! This can be something from helping your parent or grandparent get groceries to getting you or a loved one to their appointments on time. I would recommend this company to anyone wanting or needing this service!

Dr. T. Taylor